Ice Cream by Mail
Here's the scoop on shipping Whitey's Ice Cream:
Due to COVID-19, FedEx does not currently have their 2-day guarantee in place, so our new standard shipping is overnight FedEx Express air service. Some orders might take two days to arrive, but they are all packed with enough dry ice to last 48 hours. Orders must be received in our order center by 12:00 p.m. for same-day shipping. We do not ship on holidays. Other services, such as overnight shipping and Saturday delivery, are available at an additional charge. These options are available at checkout when you select your desired arrival date using our "shipping date calendar". If you will be entering orders that ship to multiple addresses, each order must be handled as a separate transaction.
Individual package prices do not include shipping costs. Actual shipping costs are calculated at checkout after the recipient’s shipping address is provided but can range from $60-$200. Shipping costs are currently higher due to COVID-19 shipping restrictions. All FedEx Express packages are insured for the full value. Whitey's Ice Cream and FedEx cannot be responsible for orders that could not be delivered as a result of the recipient not being home to accept the delivery. We can also deliver to an office address. FedEx cannot deliver to PO boxes.
Ice Cream Package price includes your ice cream, reusable Styrofoam cooler and 10 pounds of dry ice. We even add spoons and straws for shakes to complete the Whitey's experience! Orders are packed in enough dry ice to last 48 hours.
Gift Messages
A complimentary personalized gift card may be included with your order. Use the "gift message" space on the shipping information page to add a special message.
Apparel and Logo Merchandise
Whitey's apparel and logo merchandise are usually shipped within 1-2 business days. These orders are shipped via USPS priority mail, with delivery in 1-5 days from day shipped, depending on your location. Shipping charges for these items will be applied at checkout.
If ordering apparel or Whitey's logo merchandise (other than gift certificates), please note these items will be shipped separately from your ice cream order due to a lack of space in the cooler and the extreme cold of the dry ice. Additional shipping charges will be applied. Please call with any questions.
Orders can be placed online at www.whiteysicecream.com or by phone at 309-762-2175. Our staff is available to take your orders Monday - Friday from 8:30 AM to 4:30 PM (CST). We accept American Express, MasterCard and Visa.